Our Story | Factory Direct Mattress KCK

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Our Story

Learn more about our mission, values, and commitment to the Kansas City community.

Mission & Vision

At Factory Direct Mattress - KCK, our mission is to help families sleep better by providing high-quality, affordable mattresses with one-on-one, personalized service. We believe everyone deserves a great night’s rest — and we deliver it with honesty, integrity, and a commitment to treating every customer like family.

Our Core Values We Live By

B – Better Sleep for Everyone

We believe great sleep shouldn’t be a luxury — it should be accessible to all.

E – Excellence & Value

Premium products at prices families can afford, without sacrificing quality or service.

D – Dedication to Quality & Comfort

From the beds we sell to the service we provide, quality and comfort are our core.

Reasons to Shop With Us

  • SIGNIFICANT SAVINGS: Up to 50% lower than big box stores. We cut out middlemen markups and pass the savings to you.
  • PERSONALIZED SHOPPING: Schedule an appointment for a tailored, hassle-free experience. Call (913) 277-7831.
  • FLEXIBLE FINANCING: Interest-free financing options with no hidden fees.
  • HIGH-QUALITY PRODUCTS: Top brands with industry-leading warranties.
  • FAST DELIVERY: Quick, efficient delivery service.
  • NO-PRESSURE SALES: A relaxed environment with friendly, non-pushy staff.
  • WIDE SELECTION: A variety of mattresses to suit any budget or preference.
  • EXPERT GUIDANCE: Knowledgeable assistance to find your perfect mattress.
  • CONVENIENT HOURS: We operate by appointment, adjusting to your schedule.
  • OUTSTANDING SERVICE: Trust in our 5.0-star Google rating.
Patrick and Cortney, owners of Factory Direct Mattress Kansas City

Our Story

We’re not just business owners—we’re part of the Kansas City community. My wife, Cortney, and I, along with our three dogs, have called this area home for most of our lives. After spending years in the KC Northland and a brief time in Texas, our love for this city brought us back. When we returned, we knew it was time to pursue our lifelong dream of entrepreneurship while making a real difference in our community. Through extensive research, we saw a need for affordable, premium mattresses—without the excessive markups of big-box stores. That’s why we opened Factory Direct Mattress Kansas City, giving local families access to premium sleep products at factory-direct pricing.

Why Choose Us?

We’re part of a nationwide network of locally owned Factory Direct Mattress stores, allowing us to eliminate unnecessary costs. That means you get the same quality mattress at the best price—without the gimmicks. We operate by appointment only to create a relaxed, personalized shopping experience. This means:

  • One-on-one attention – No pushy sales tactics, just expert guidance.
  • Take your time – Explore different options without the stress.
  • Find your perfect fit – We’ll help you choose the best mattress for your comfort and budget.

More Than a Store

At Factory Direct Mattress Kansas City, we’re your neighbors, your local sleep experts, and your trusted source for better rest. When you shop with us, you’re supporting a locally owned business that puts community and customer satisfaction first. Thank you for choosing to shop local. We look forward to helping you and your family sleep better while keeping more money in your pocket!

Patrick / Store Owner.

Patrick & Cortney. The owners of Factory Direct Mattress KCK with their three dogs